Frequently Asked Questions (FAQ)

How long does shipping take?
Orders are processed as quickly as possible. Delivery times may vary depending on your location. Tracking information will be provided once your order ships.

How can I track my order?
Once your order has shipped, you will receive tracking information by email. You can use your tracking number to follow your delivery.

How do I choose the right size?
Please check our Size Guide before ordering. For the best fit, we recommend using your measurements rather than your usual clothing size.

Can I return or exchange my order?
Yes. Returns and exchanges are subject to our Return Policy. Items must meet the eligibility requirements stated in the policy.

Can I change or cancel my order?
Contact us as soon as possible after placing your order. We cannot guarantee changes or cancellations once an order has entered processing.

How can I contact JulisCurve?
You can reach us through our Contact page. Our team will be happy to assist you.